Sort of. My cable/internet went out Saturday, as part of an account transfer. A quick 45 minute phone call and the TV was back. The internet? Well, “we have no record of your new account.” The rep BSed about some exscalation ticket and a 24-48 window to cure, then said If I continued to have problems, call this number or “visit us on the web at www.wtf.com.” To which I of course said, “exactly how the f*** can THAT happen. Really. I would like to know.”