From: Mr. Kris Kringle [mailto:firstname.lastname@example.org]
Sent: Friday, December 08, 2006 12:07 PM
Subject: FW: American Girls product shortages
Dear [SWEET CHILD O’ MINE]:
I received your request for American Girls Complete Sleigh Collection. As you know, I outsource requests like that. You want the real thing, not an elvish copy, right? Elf union rules prevent us from adding new items to their toy to-do list at this late date anyway, so we are stuck with what the factory can produce.
Sadly, we have encountered problems with getting enough Complete Sleigh Collections from the factory to fill all the orders we received before we even got your request. As it is, we can only provide one doll per child, in order to make sure that as many girls as possible get at least one. I cannot tell you that every child who asked for one even gets that. I’m so sorry! These dolls are so popular!
Please reply and let me know by reply email whether you are still interested in an American Girl doll and if so, which one. If you decide you would rather have something different, please let me know that too.
P.S. Please, please, please do not hit reply to all! 27,326,412 other girls across the world do not really need to know your choice.
From: Doll Distribution [mailto:email@example.com]
Sent: Friday, December 08, 2006 11:13 AM GMT
Subject: American Girls product shortages
American Girls reports the following items as out and unavailable for restocking by 12.25.06:
Complete Sleigh Collection
95% of Accessories
Will update with additions as needed.
Aquisitions Supervisor – Dolls and Doll Related Items
Claus, Inc., North American Operations
This email is a secret business record of Claus, Inc. Anyone reading this outside of Claus, Inc. without approval of its CEO (the bearded one with the red hat) will get placed on the naughtly list.