Messenger Puppet

Dell Computers: We suck, but GFY, anyway.

Friday:

Me:  New monitor day.  I think I will buy a Dell.

Ford:  Have a 5% discount on us.

Money Market Credit card:  Have a 1.5% kick back of your purchase price.

Then, things get all screwed up.

Monday (I am in Mexico)

Dell:  Your order is confirmed

Tuesday

Dell:  Your order has shipped

Wednesday

DHL:  Your order is here.

Me:  Wow.

Thursday

DHL:  Your order is here.

Me:  Wow.

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Wednesday

Money Market Credit card:  one charge and one pending authorization

Me:  WTF, Dell.  Why are you dinging me twice?

Dell:  We have no info for you.  Wait a couple days and the authorization should come off.

Thursday

Money Market Credit card:  one charge and one more charge.  Yay capitalism.

Me:  WTF, Dell.  Why are you dinging me twice?

Dell:  You have a pending case.  A resolution specialist will call you tomorrow [after we figure it out.]  We cannot help you now.

Dell website:  You have two orders for exactly the same thing.

Me:  WTF, Dell? I was able to figure out what happened.   Why did you send me two monitors?    Give me an RMA so I can send the second one back and I can stop losing interest on my money.

Dell:  You have a pending case.  A resolution specialist will call you tomorrow. We cannot help you now.  *click*